Customer Relationship Manager

24,000 - 28,000 /month*

Eureka Outsource Solution

Koramangala, Bangalore

₹1,000 incentives included

1 - 2 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Incentives included

Full Time

Contract

Job Highlights

Languages: Hindi, Tamil

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Relationship Manager to join our team at EUREKA OUTSOURCE SOLUTION. The role offers ₹24000 - ₹28000 and involves managing customer calls, delivering outstanding customer service related to Customer support. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Relationship Manager job

What is the eligibility criteria to apply for this Customer Relationship Manager job?
Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹24000 - ₹28000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Manager job?
Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Eureka Outsource Solution.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Manager role?
Ans: There is an immediate opening of 10 Customer Relationship Manager at Eureka Outsource Solution
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

Shift

Day

Contract Job

Yes

Salary

₹ 24000 - ₹ 28000

Regional Languages

Tamil, Hindi

English Proficiency

Yes

Contact Person

Shravan

Interview Address

koramangala bengaluru

Posted 5 days ago

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Job Hai > Jobs in Bangalore > Customer Support / TeleCaller Jobs in Bangalore > Customer Relationship Manager