Customer Relationship Manager

24,000 - 25,000 /month

Dial2go Facility Management Services Private Limited

Guindy, Chennai

2 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Industry Type: Real Estate

Graduate and above

All genders

6 days working | Day Shift

Act as the primary point of contact for customers after the sales booking.
Handle customer queries, requests, and complaints promptly and professionally.
Coordinate with Sales, Legal, Finance, Projects, and Accounts teams for smooth customer onboarding and documentation.
Monitor customer payment schedules and follow up on pending dues.
Assist customers with agreement registration, loan processing, and possession formalities.
Maintain accurate customer records in the CRM system.
Prepare MIS reports and customer status updates.
Ensure timely communication regarding project progress, payment reminders, and possession schedules.
Conduct customer satisfaction surveys and resolve escalations.
Support customer engagement activities and relationship-building initiatives.
Ensure compliance with company policies and RERA guidelines.

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

What qualifications and experience are required for this Customer Relationship Manager position?
Ans : Candidates should have a Graduate and above qualification with 2-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Manager job ranges between ₹24,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Guindy, Chennai.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Manager job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Relationship Manager job is located in Guindy, Chennai.
Why should you apply for this Customer Relationship Manager job?
Ans : This Customer Relationship Manager job offers a salary between ₹24,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.