Customer Relationship Manager

he Customer Relationship Manager is responsible for developing and maintaining strong relationships with existing and prospective clients. The role focuses on improving customer satisfaction, retention, and loyalty by providing exceptional service, understanding client needs, and offering tailored solutions that align with the company’s products and services.

Key Responsibilities:

• Client Relationship Management:

  • Build and maintain long-term relationships with key customers.

  • Serve as the lead point of contact for all customer account management matters.

  • Address customer issues and concerns effectively and promptly.

  • Monitor customer satisfaction and recommend improvements.

    ey Skills & Qualifications:

    • Bachelor’s degree in Business Administration, Marketing, Communications, or related field.

    • Proven experience in customer service, sales, or client relationship management.

    • Excellent verbal and written communication skills.

    • Strong interpersonal and problem-solving skills.

    • Proficiency in CRM systems (e.g., Salesforce, HubSpot).

    • Ability to multitask, prioritize, and manage time effectively.

    • Analytical mindset and attention to detail.

• It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 5 years of experience.

More about this Customer Relationship Manager job

1. What is the eligibility criteria to apply for this Customer Relationship Manager job?
   Ans: The candidate should be Graduate and above and above with 4 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Manager job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., CUBIC SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Manager role?
   Ans: There is an immediate opening of 1 Customer Relationship Manager at CUBIC SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Manager job?
   Ans: This Customer Relationship Manager job has Day Shift.