Customer Relationship Manager

15,000 - 25,000 /month

Balaji Jeweltrends Private Limited

Andheri (East), Mumbai

6 - 12 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Relationship Manager to join our team at Balaji Jeweltrends Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to jewellery industry. The role offers ₹15,000 - ₹25,000 and a dynamic environment with opportunities for growth.

CRM Executive
Company: BalajiJewelTrends
Location: Andheri East, Mumbai
Salary: ₹15,000 – ₹25,000 per month
Qualification: 12th Pass / Graduate
Experience: Fresher or Experienced
Key Responsibilities:
- Handle customer inquiries through phone, WhatsApp, and email.
- Maintain customer records and update the CRM system.
- Follow up with customers regarding orders and services.
- Coordinate with the Sales and Production teams for order updates.
- Resolve customer complaints professionally and on time.
- Prepare daily customer follow-up reports.
- Build and maintain strong customer relationships.
- Ensure high customer satisfaction and timely communication. (vtiger.com)
Required Skills:
- Good communication skills (Hindi & English).
- Basic computer knowledge (MS Excel, MS Word, Email).
- Good typing speed.
- Customer handling and problem-solving skills.
- Positive attitude and teamwork.
Job Details:
- Job Type: Full-Time
- Working Hours: 10:00 AM to 7:00 PM
- Location: Andheri East, Mumbai
- Salary: ₹15,000 – ₹25,000 (Based on Interview & Experience)
- Qualification: 12th Pass
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Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Relationship Manager job

What skills and experience do you need for this Customer Relationship Manager job?
Ans : To apply for this Customer Relationship Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience.
What salary is offered for this Customer Relationship Manager job?
Ans : The salary for this Customer Relationship Manager job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
How many vacancies are there for this Customer Relationship Manager job?
Ans : There are 2 vacancies for this Customer Relationship Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-1 years of experience are eligible to apply for this Customer Relationship Manager role. Only female candidates are eligible.
What does the role of Customer Relationship Manager involve?
Ans : As a Customer Relationship Manager, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Relationship Manager position is Andheri (East), Mumbai.
Who is the right fit for this Customer Relationship Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-1 years of experience is the right fit for this Customer Relationship Manager job.
What makes this Customer Relationship Manager job a good opportunity?
Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 2 openings.