Customer Relationship Manager

35,000 - 50,000 /month

Balaji Gold

Lower Parel West, Mumbai

4 - 6+ years Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Full Time

Computer Knowledge

Query Resolution

Industry Type: B2B Sales

Languages: Hindi, Marathi

Graduate and above

Females Only

6 days working | Day Shift

Act as the primary point of contact for existing clients (retailers/wholesalers) to address queries, complaints, or service requests

• Build and maintain strong, long-term business relationships with clients

• Coordinate internally with production, sales, dispatch, and accounts teams to resolve client concerns promptly

• Maintain a regular communication schedule with clients for order updates, delivery status, and service feedback

• Follow up with clients for outstanding payments, credit reminders, and ensure timely collections

• Maintain accurate records of client interactions, order status, and communication logs

• Support the sales team with client coordination, sample approvals, or design feedback

• Handle post-sales service such as complaint resolution, repair coordination, and satisfaction checks

• Help organize and manage client meetings, exhibitions, or showroom visits

• Prepare basic reports on client satisfaction, payment status, and service performance

It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.

What is the eligibility criteria to apply for this Customer Relationship Manager job?
Ans: The candidate should be Graduate and above and above with 4 - 6+ years Experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹35000 - ₹50000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Manager job?
Ans: No, there is no fee applicable for applying this Customer Relationship Manager job and during the employment with the company, i.e., Balaji Gold.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Manager role?
Ans: There is an immediate opening of 1 Customer Relationship Manager at Balaji Gold
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Manager job?
Ans: This Customer Relationship Manager job has Day Shift.