Customer Relationship Manager

35,000 - 45,000 /month

Balaji Gold

Lower Parel West, Mumbai

3 - 6 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Description

• Act as the primary point of contact for existing clients (retailers/wholesalers) to address queries, complaints, or service requests

• Build and maintain strong, long-term business relationships with clients

• Coordinate internally with production, sales, dispatch, and accounts teams to resolve client concerns promptly

• Maintain a regular communication schedule with clients for order updates, delivery status, and service feedback

• Follow up with clients for outstanding payments, credit reminders, and ensure timely collections

• Maintain accurate records of client interactions, order status, and communication logs

• Support the sales team with client coordination, sample approvals, or design feedback

• Handle post-sales service such as complaint resolution, repair coordination, and satisfaction checks

• Help organize and manage client meetings, exhibitions, or showroom visits

• Prepare basic reports on client satisfaction, payment status, and service performance

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6 years of experience.

More about this Customer Relationship Manager job

What are the eligibility criteria for this Customer Relationship Manager job?
Ans : Candidates should have a Graduate and above qualification with 3-6 years of experience for this Customer Relationship Manager job offered by Balaji Gold in Lower Parel West, Mumbai.
What salary is offered for this Customer Relationship Manager job?
Ans : The salary for this Customer Relationship Manager job ranges between ₹35,000-₹45,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Lower Parel West, Mumbai.
How many vacancies are there for this Customer Relationship Manager job?
Ans : There is 1 vacancy for this Customer Relationship Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 3-6 years of experience are eligible to apply for this Customer Relationship Manager role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Relationship Manager position is Lower Parel West, Mumbai.
What makes this Customer Relationship Manager job a good opportunity?
Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary between ₹35,000-₹45,000 per month. This is a Full Time job and has 1 openings.