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Customer Relationship Manager

salary 16,000 - 18,000 /month
company-logo
job companyAustin Royal Enfield
job location A J C Bose Road, Kolkata
job experience2 - 3 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: Automobile
sales
Languages: Hindi, Bengali
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

  • Track and manage prospective buyer inquiries from digital campaigns, walk-ins, and phone calls using Dealer Management Systems (DMS) or CRM software.

  • Design and execute periodic check-ins, service reminders, and feedback campaigns

  • Resolve escalated customer complaints regarding vehicle delivery, repairs, or servicing, acting as the primary liaison between the client and technical teams.

  • Female candidates from Automobile industry are only eligible to apply.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Relationship Manager job

  1. What qualifications and experience are required for this Customer Relationship Manager position?
    Ans : Candidates should have a 12th Pass and above qualification with 2-3 years of experience and skills like Computer Knowledge, Query Resolution.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Relationship Manager job ranges between ₹16,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in A J C Bose Road, Kolkata.
  5. How many vacancies are there for this Customer Relationship Manager job?
    Ans : There is 1 vacancy for this Customer Relationship Manager role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 2-3 years of experience are eligible to apply for this Customer Relationship Manager role. Only female candidates are eligible.
  7. What are the key responsibilities of this Customer Relationship Manager job?
    Ans : As a Customer Relationship Manager, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Relationship Manager position is A J C Bose Road, Kolkata.
  9. Who is the right fit for this Customer Relationship Manager job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution with 2-3 years of experience is the right fit for this Customer Relationship Manager job.
  10. What makes this Customer Relationship Manager job a good opportunity?
    Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary between ₹16,000-₹18,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 18000

Regional Languages

Hindi, Bengali

Contact Person

SWAPNALI

Interview Address

19 Jawaharlal Nehru Road, Esplanade area, Kolkata
Posted 4 hours ago
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