Customer Relationship Manager

60,000 - 60,000 /month

Alpha Uno Consulting

Juhu, Mumbai

4 - 6+ years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Graduate and above

Males Only

6 days working | Rotational Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

Customer Relations Manager – Restaurant (Juhu, Mumbai)

Location: Juhu, Mumbai

Job Type: Full‑time | Shift-based

Experience in customer service / restaurant guest relations

Role Overview

Responsible for ensuring excellent guest experience, handling customer interactions, resolving issues, managing feedback, and supporting smooth front‑of‑house operations.

Key Responsibilities

Greet guests and ensure a warm, welcoming experience
Handle customer queries, complaints, and service recovery
Maintain high standards of hospitality and guest satisfaction
Coordinate with kitchen and service teams for smooth operations
Manage reservations, table allocation, and peak‑hour flow
Collect and track customer feedback for improvement
Support billing, POS operations, and daily reporting
Ensure hygiene, safety, and service quality standards

Required Skills & Experience

Experience in customer service / guest relations (QSR/restaurant preferred)
Strong communication and interpersonal skills
Ability to handle pressure and resolve issues calmly
Basic POS/billing knowledge
Pleasant personality, grooming, and customer‑first mindset

Salary

₹60,000 per month (based on experience)

Benefits

PF, weekly off, free meals on duty, medical cover (where applicable), accommodation/transport support for outstation candidates

How to Apply

Send CV or WhatsApp to Mr. Roopin – 9307844948
Mention subject: Customer Relations Manager – Juhu

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.

More about this Customer Relationship Manager job

What qualifications and experience are required for this Customer Relationship Manager position?
Ans : Candidates should have a Graduate and above qualification with 4-7 years of experience.
What is the salary and job type for this role?
Ans : The salary is ₹60,000 per month for this Full Time role.
What shift and timings does this job follow?
Ans : This Customer Relationship Manager job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Juhu, Mumbai.
How many vacancies are there for this Customer Relationship Manager job?
Ans : There is 1 vacancy for this Customer Relationship Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 4-7 years of experience are eligible to apply for this Customer Relationship Manager role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Relationship Manager position is Juhu, Mumbai.
What makes this Customer Relationship Manager job a good opportunity?
Ans : This Customer Relationship Manager job is a good opportunity as it offers a salary of ₹60,000 per month. This is a Full Time job and has 1 opening.