Customer Relationship Executive

15,000 - 28,000 /month

Vibrant Salon And Spa Services Private Limited

Andheri (West), Mumbai

1 - 5 years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Customer Relationship Executive to join our team at Vibrant Salon And Spa Services Private Limited. The role offers ₹15000 - ₹28000 and involves managing customer calls, delivering outstanding customer service related to sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Relationship Executive job

What is the eligibility criteria to apply for this Customer Relationship Executive job?
Ans: The candidate should be 12th Pass and above and above with 1 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹28000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Executive job?
Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Vibrant Salon And Spa Services Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Executive role?
Ans: There is an immediate opening of 20 Customer Relationship Executive at Vibrant Salon And Spa Services Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job has Day Shift.