Customer Relationship Executive

16,700 - 23,500 /month

Squadron Security Services Private Limited

Baguihati, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Logistics

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Customer Relationship Executive to join our team at Squadron Security Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹ 16,700 - ₹ 23,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Executive job

Can freshers or experienced candidates apply for this Customer Relationship Executive role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Relationship Executive role.
How much can you earn in this position?
Ans : You can earn between ₹16,500-₹23,500 per month in this Customer Relationship Executive position.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Baguihati, Kolkata.
How many vacancies are there for this Customer Relationship Executive job?
Ans : There are 10 vacancies for this Customer Relationship Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Relationship Executive, you will work on skills like Computer Knowledge, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Relationship Executive position is Baguihati, Kolkata.
Who is the right fit for this Customer Relationship Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-1 years of experience is the right fit for this Customer Relationship Executive job.
What makes this Customer Relationship Executive job a good opportunity?
Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹16,500-₹23,500 per month. This is a Full Time job and has 10 openings.