Customer Relationship Executive

16,700 - 23,500 /month

Squadron Security Services Private Limited

Baguihati, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Logistics

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Customer Relationship Executive to join our team at Squadron Security Services Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹ 16,700 - ₹ 23,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Executive job

What is the eligibility criteria to apply for this Customer Relationship Executive job?
Ans: The candidate should be 10th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16500 - ₹23500 per month that depends on your interview. It's a Full Time job in Kolkata.
How many working days are there for this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Executive job?
Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Squadron Security Services Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Executive role?
Ans: There is an immediate opening of 10 Customer Relationship Executive at Squadron Security Services Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job has Day Shift.