Customer Relationship Executive

16,000 - 17,000 /month

Roche International

Thane West, Thane

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Industry Type: Automobile

12th Pass and above

All genders

6 days working | Day Shift

• Effective communication with sales on any customers related query/ issue.

• Handling all telephone related calling as per principal’s norms.

• Introduces relevant members to the customers during delivery of the vehicle.

• Proper timely calling, capturing VOC and resolving any

• Solving Apprehension/ doubts/ queries/ issues.

• Managing all findings, sharing with relevant heads and preparing list of repeated offenders.

• Highlighting any select sales personnel having more complaints.

• Informing respective department for which complaint is generate.

• Works with all dealership departments to achieve team goals.

• Resolve all customers’ complaints by ensuring regular follow-up with other departments.

• Maintain highest professional representation

• Adherence to all environment, health, safely, security measure for people, properly, cars.

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

What is the eligibility criteria to apply for this Customer Relationship Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16000 - ₹17000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Executive job?
Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., Roche International.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Executive role?
Ans: There is an immediate opening of 10 Customer Relationship Executive at Roche International
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Executive job?
Ans: This Customer Relationship Executive job has Day Shift.