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Customer Relationship Executive

salary 14,000 - 20,000 /month
company-logo
job companyQuess
job location Murlidhar Vyas Colony, Bikaner
job experience6+ months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: B2C Sales
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF
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Job Description

We are looking for a Customer Relationship Executive to join our team at QUESS. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹14,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Relationship Executive job

  1. What are the eligibility criteria for this Customer Relationship Executive job?
    Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience for this Customer Relationship Executive job offered by Quess in Murlidhar Vyas Colony, Bikaner.
  2. What salary is offered for this Customer Relationship Executive job?
    Ans : The salary for this Customer Relationship Executive job ranges between ₹14,000-₹20,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Murlidhar Vyas Colony, Bikaner.
  5. How many vacancies are there for this Customer Relationship Executive job?
    Ans : There are 50 vacancies for this Customer Relationship Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Relationship Executive position is Murlidhar Vyas Colony, Bikaner.
  8. What makes this Customer Relationship Executive job a good opportunity?
    Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹14,000-₹20,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 20000

Contact Person

Deepak Vyas
Posted a day ago

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Job Hai > Jobs in Bikaner > Customer Support / TeleCaller Jobs in Bikaner > Customer Relationship Executive