Customer Relationship Executive

25,000 - 30,000 /month

Prolegion

Ghatkopar (East), Mumbai

0 - 2 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Tamil, Telugu

Graduate and above

Females Only

6 days working | Day Shift

Job Description

Note: Candidates must be fluent in English and at least two of the following regional languages: Tamil, Telugu, Kannada, or Malayalam. Applications without the required language proficiency may not be considered.

Job Role : Customer Relationship Executive

Location: Ghatkopar, Mumbai (On-site)

Employment Type: Full-Time

About the Role :

Sammmm, a Gen Z-focused beauty and skincare brand, is looking for enthusiastic and customer-centric Customer Relationship Executives to join our team. The ideal candidate should be passionate about beauty, skincare, and makeup, with excellent communication and relationship-building skills.

Key Responsibilities :

• Make order confirmation calls to customers.

• Handle RTO (Return to Origin) and delivery-related customer calls.

• Conduct customer feedback and satisfaction calls.

• Build and maintain strong customer relationships.

• Engage with customers to improve retention and repeat purchases.

• Address customer queries and provide timely support.

• Maintain accurate records of customer interactions.

Eligibility Criteria :

• Female candidates only.

• Excellent verbal communication skills.

• English language proficiency is mandatory.

• Minimum 2 years of relevant experience preferred.

• Freshers with exceptional knowledge and interest in beauty, skincare, and makeup may also be considered.

Preferred Candidate Profile :

• Passionate about beauty, skincare, and cosmetic products.

• Strong customer handling and interpersonal skills.

• Confident, energetic, and customer-focused personality.

• Ability to build rapport and maintain long-term customer relationships.

• Comfortable working in a fast-paced startup/Gen Z brand environment.

• Minimum 2 years of relevant experience preferred.

• Freshers with exceptional knowledge and interest in beauty, skincare, and makeup may also be considered.

Must be fluent in at least two regional languages from the following:

• Tamil

• Telugu

• Kannada

• Malayalam

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Relationship Executive job

What skills and experience do you need for this Customer Relationship Executive job?
Ans : To apply for this Customer Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Executive job ranges between ₹25,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghatkopar (East), Mumbai.
How many vacancies are there for this Customer Relationship Executive job?
Ans : There is 1 vacancy for this Customer Relationship Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-2 years of experience are eligible to apply for this Customer Relationship Executive role. Only female candidates are eligible.
What are the key responsibilities of this Customer Relationship Executive job?
Ans : As a Customer Relationship Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Relationship Executive position is Ghatkopar (East), Mumbai.
Who is the right fit for this Customer Relationship Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Customer Relationship Executive job.
What makes this Customer Relationship Executive job a good opportunity?
Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 1 openings.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Customer Service, Customer Relationship, Inbound Calling, Outbound Calling, Beauty and Cosmetics