Customer Relationship Executive

15,000 - 25,000 /month

Platinus Technologies Private Limited

Malad (West), Mumbai

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Languages: Hindi, Marathi

All Education levels

Females Only

6 days working | Rotational Shift

Job Benefits: PF

Job Description

📢 Hiring Now: Customer Relationship Executive (CRE)

📍 Location: Malad, Mumbai
💼 Experience: 6 Months – 2 Years
💰 Salary: ₹15,000 – ₹25,000 per month
🕒 Working Days: Monday to Saturday (Rotational Shifts)
🎯 Open Positions: 10

About the Role

We are looking for dynamic and customer-focused Customer Relationship Executives to join our growing team. If you have excellent communication skills, enjoy interacting with customers, and are passionate about delivering exceptional service, this opportunity is for you!

Key Responsibilities

✅ Manage and maintain strong relationships with existing customers
✅ Handle customer interactions through calls, emails, and follow-ups
✅ Act as a single point of contact throughout the customer journey
✅ Resolve customer concerns and ensure timely query resolution
✅ Track customer requests and update project/service status regularly
✅ Support post-sales activities, retention, and customer satisfaction initiatives
✅ Drive case conversion, cross-selling, and escalation handling when required
✅ Coordinate with internal teams to ensure seamless customer experience

Desired Skills

✔ Excellent verbal and written English communication
✔ Strong customer service and relationship management skills
✔ Ability to multitask and work in a fast-paced environment
✔ Good knowledge of MS Office and basic computer applications
✔ Positive attitude with strong interpersonal skills
✔ Experience in inbound customer support, retention, or CRM activities preferred

Eligibility

🎓 Any Graduate
📅 Minimum 6 months of customer service/CRM experience preferred

Why Join Us?

✨ Career growth opportunities
✨ Professional and supportive work environment
✨ Attractive salary package
✨ Opportunity to work with an established industry leader

Contact

Melvin Ravi

9491887001

melvin@platinustech.com

📩 Apply Now and Build a Rewarding Career in Customer Relationship Management!

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Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Relationship Executive job

What skills and experience do you need for this Customer Relationship Executive job?
Ans : To apply for this Customer Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Relationship Executive position.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 1-2 years of experience can apply for this Customer Relationship Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Relationship Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Customer Relationship Executive job is located in Malad (West), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience is ideal for this Customer Relationship Executive job.
Why should you apply for this Customer Relationship Executive job?
Ans : This Customer Relationship Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.