Focuses on building and maintaining strong customer relationships, driving sales, and ensuring customer satisfaction.
The role involves handling customer inquiries, resolving issues, and providing excellent service.
CREs also play a crucial role in identifying potential leads, gathering feedback, and implementing CRM strategies.
Key Responsibilities:
customer communication
Relationship building
Lead generation
CRM management
Sales Support
Customer Satisfaction
Documentation
Data Management
Feedback Collection
Appointment Management
Outbound Calling
Follow-Up
Skills and Qualifications:
Excellent communication and interpersonal skills.
problem solving and customer service skills
Able to build trust with customer
knowledge of software and Excel
Time management and team work skills
able to handle multiple tasks
Prefer Bachelor's degree