Key Responsibilities
Respond to customer inquiries via phone, email, or chat.
Handle customer complaints and provide appropriate solutions.
Maintain accurate records of customer interactions and transactions.
Provide information about products, services, and company policies.
Follow up with customers to ensure issues are resolved.
Escalate complex issues to the relevant department when necessary.
Maintain a positive, empathetic, and professional attitude toward customers.
Requirements
HSC, Graduate Freshers Can Apply
0–2years of experience in customer service or support roles.
Good problem-solving skills and attention to detail.
Skills.