Customer Relationship Executive

Job Title: Customer Relationship Executive – Real Estate

Location: Ajmer Road

Department: Sales / Customer Relations

Reports To: Sales Manager / CRM Manager

Job Overview

We are seeking a Customer Relationship Executive (CRE) to act as the primary point of contact for clients, ensuring a seamless and satisfactory experience throughout the property buying journey. The ideal candidate will handle client queries, coordinate site visits, maintain relationships, and support the sales team in achieving business targets.

Key Responsibilities

• Act as the first point of contact for clients (calls, emails, walk-ins, and inquiries).

• Understand client requirements and suggest suitable projects/properties.

• Coordinate and arrange site visits, follow up with clients, and support in deal closures.

• Maintain long-term relationships with clients for repeat and referral business.

• Update and manage client data in CRM tools/sheets.

• Provide after-sales service and ensure smooth documentation & handover process.

• Assist the sales team in lead generation, follow-ups, and achieving sales targets.

• Handle client grievances promptly and ensure customer satisfaction.
  

Qualifications & Experience

• Graduate in any field (BBA, B.Com, BA, MBA preferred but not mandatory).

• 0–3 years of experience in customer relationship / sales / telecalling / hospitality / insurance (real estate experience is a plus).

• Strong communication skills in English & Hindi (local language is an advantage).

• Pleasant personality, customer-focused, and good convincing ability.
  

Skills Required

• Excellent communication & interpersonal skills

• Client relationship building

• Negotiation & persuasion skills

• Good presentation & follow-up skills

• Basic MS Office, CRM/lead management tools knowledge
  

Compensation

• Salary Range: ₹15,000 – ₹30,000 per month (depending on experience)

• Incentives/Commissions: Attractive performance-linked incentives

• Perks: Travel/fuel/mobile allowance (as per company policy)

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹30000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., MANGLAM BUILDDEVELOPERS LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 6 Customer Relationship Executive at MANGLAM BUILDDEVELOPERS LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.