We are looking for a Customer Relationship Executive to join our team at Lk Consultants. The role offers ₹10,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Relationship Executive job
Can freshers or experienced candidates apply for this Customer Relationship Executive role?
Ans : Candidates who have a Graduate and above qualification can apply for this Customer Relationship Executive role.
What salary is offered for this Customer Relationship Executive job?
Ans : The salary for this Customer Relationship Executive job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Masjid Bunder, Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
What does the role of Customer Relationship Executive involve?
Ans : As a Customer Relationship Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Executive job is located in Masjid Bunder, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along is ideal for this Customer Relationship Executive job.
Why should you apply for this Customer Relationship Executive job?
Ans : This Customer Relationship Executive job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 2 openings available.
A Naukri Group company
LoginHire Local Staff
10,000 - 15,000 /month
Lk Consultants
Masjid Bunder, Mumbai
Freshers in Customer Support / TeleCaller
Full Time
