Customer Relationship Executive

8,500 - 15,000 /month

Kotak Mahindra Life Insurance Company Limited

Vivekananda Road, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time/Part Time

Job Highlights

Industry Type: Life Insurance

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Meal, Insurance, PF

Job Description

We are looking for a Customer Relationship Executive to join our team at Kotak Mahindra Life Insurance Company Limited to handle customer calls, provide exceptional customer support and resolve queries related to Life Insurance. The role offers an attractive in-hand salary of ₹8,500 - ₹15,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Executive job

Can freshers or experienced candidates apply for this Customer Relationship Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Relationship Executive role.
What salary is offered for this Customer Relationship Executive job?
Ans : The salary for this Customer Relationship Executive job ranges between ₹8,500-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vivekananda Road, Kolkata.
How many vacancies are there for this Customer Relationship Executive job?
Ans : There are 10 vacancies for this Customer Relationship Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Relationship Executive position is Vivekananda Road, Kolkata.
What makes this Customer Relationship Executive job a good opportunity?
Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹8,500-₹15,000 per month. This is a Both job and has 10 openings.