Customer Relationship Executive

14,000 - 18,000 /month

Kks Global Llp

Sector 47 Gurgaon, Gurgaon

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

फुल टाइम

आवश्यक स्किल्स

Computer Knowledge

Domestic Calling

जॉब हाइलाइट्स

Industry Type: B2C Sales

Languages: Hindi

Diploma and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Customer Relationship Executive to join our team at KKS Global LLP. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹ 14,000 - ₹ 18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Diploma and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Relationship Executive job

Who is eligible to apply for this Customer Relationship Executive job at Kks Global Llp?
Ans : Candidates should have a Diploma and above qualification and skills like Computer Knowledge, Domestic Calling for this Customer Relationship Executive job offered by Kks Global Llp.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹18,000 per month in this Customer Relationship Executive position.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 47 Gurgaon, Gurgaon.
How many vacancies are there for this Customer Relationship Executive job?
Ans : There are 5 vacancies for this Customer Relationship Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Diploma and above qualification and 1-2 years of experience are eligible to apply for this Customer Relationship Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Relationship Executive, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Customer Relationship Executive position is Sector 47 Gurgaon, Gurgaon.
Who is the right fit for this Customer Relationship Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-2 years of experience is the right fit for this Customer Relationship Executive job.
What makes this Customer Relationship Executive job a good opportunity?
Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹14,000-₹18,000 per month. This is a Full Time job and has 5 openings.