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Customer Relationship Executive

salary 18,000 - 19,000 /month
company-logo
job companyKamal Motors
job location Vasai East, Mumbai
job experience0 - 1 years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Automobile
sales
Languages: Hindi, Marathi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Executive to join our team at Kamal Motors. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹18,000 - ₹19,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Relationship Executive job

  1. Can freshers or experienced candidates apply for this Customer Relationship Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Relationship Executive role.
  2. What salary is offered for this Customer Relationship Executive job?
    Ans : The salary for this Customer Relationship Executive job ranges between ₹18,000-₹19,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vasai East, Mumbai.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Relationship Executive job. Only female candidates can apply.
  7. What does the role of Customer Relationship Executive involve?
    Ans : As a Customer Relationship Executive, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Relationship Executive job is located in Vasai East, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Customer Relationship Executive job.
  10. Why should you apply for this Customer Relationship Executive job?
    Ans : This Customer Relationship Executive job offers a salary between ₹18,000-₹19,000 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 19000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

Priyanka

Interview Address

Vasai East, Vasai East, Mumbai
Posted 10+ days ago
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