We are looking for a Customer Relationship Executive to join our team at Food Mood. The role offers ₹25,000 - ₹32,000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is below 10th and 3 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.
More about this Customer Relationship Executive job
What qualifications and experience are required for this Customer Relationship Executive position?
Ans : Candidates should have All Education levels with 3-7 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Executive job ranges between ₹25,000-₹32,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pitampura, Delhi.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 3-7 years of experience can apply for this Customer Relationship Executive job. Only female candidates can apply.
What are the key responsibilities of this Customer Relationship Executive job?
Ans : As a Customer Relationship Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Executive job is located in Pitampura, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 3-7 years of experience is ideal for this Customer Relationship Executive job.
Why should you apply for this Customer Relationship Executive job?
Ans : This Customer Relationship Executive job offers a salary between ₹25,000-₹32,000 per month. This is a Full Time opportunity and has 2 openings available.
A Naukri Group company
LoginHire Local Staff
25,000 - 32,000 /month
Food Mood
Pitampura, Delhi
3 - 6+ years Experience in Customer Support / TeleCaller
Full Time
