Customer Relationship Executive

• To manage the clients and to ensure that the service delivery to clients and prospect is of excellent quality and achieve overall contract objectives.

• Lead Generation and Client acquisition is the primary role.

• To manage the existing clients and ensure the inflow of business is incremental.

• The Up-selling business proposition should see a growth of 40% per annum

• New Business should be increased by the rate of 30% per annum.

• Negotiate pricing and increase marginal profit.

• Handle client queries and share the reports on timely basis.

• Coordinate with client representative and seek feedback and suggestion.

• Billing and collection within the SLA.

• Timely contract renewals.

Desired Candidate Profile

• Prior experience in Sales / Up-selling role strongly preferred. At least 3 years experience.

• Effective and Excellent communication (written & verbal) & convincing Skills.

• Passion towards sales, should be able to achieve sales target.

• Engage the existing clients in growing the business many folds.

• The candidate must be committed, ambitious, friendly and a good negotiator.

• Must possess the ability to engage potential clients in a conversation and generate leads.

• Must be diligent at follow-ups with a positive attitude.

Should be a team player. Role & responsibilities

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Relationship Executive job

1. What is the eligibility criteria to apply for this Customer Relationship Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Executive job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Executive job and during the employment with the company, i.e., ERAYAA BUILDERS & DEVELOPERS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Executive role?
   Ans: There is an immediate opening of 5 Customer Relationship Executive at ERAYAA BUILDERS & DEVELOPERS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Executive job?
   Ans: This Customer Relationship Executive job has Day Shift.