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Customer Relationship Executive

salary 17,000 - 20,000 /month
company-logo
job companyCountry Holidays Travel India Private Limited
job location Sector 62 Noida, Noida
job experience1 - 2 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

Job Responsibilities:


* Handle customer booking and reservation requests through calls, WhatsApp, and email.

* Manage hotel, flight, holiday package, and other travel reservations.

* Coordinate with hotels, airlines, and vendors for availability and confirmations.

* Provide customers with booking details, itineraries, and updates.

* Handle booking modifications, cancellations, and customer queries.

* Maintain accurate records of reservations and customer information.

* Ensure timely follow-up with customers and vendors.

* Provide excellent customer service and resolve booking-related issues.


Requirements:


* Minimum 1 year of experience in reservations/travel industry.

* Good communication and customer-handling skills.

* Basic knowledge of hotel/flight booking procedures.

* Good knowledge of MS Excel and basic computer operations.

* Ability to coordinate with customers and vendors.

* Candidate should be responsible, organized, and detail-oriented.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Relationship Executive job

  1. Who is eligible to apply for this Customer Relationship Executive job at Country Holidays Travel India Private Limited?
    Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge, Query Resolution for this Customer Relationship Executive job offered by Country Holidays Travel India Private Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹17,000-₹20,000 per month in this Customer Relationship Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
  5. How many vacancies are there for this Customer Relationship Executive job?
    Ans : There are 2 vacancies for this Customer Relationship Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Relationship Executive, you will work on skills like Computer Knowledge, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Relationship Executive position is Sector 62 Noida, Noida.
  9. Who is the right fit for this Customer Relationship Executive job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution with 1-2 years of experience is the right fit for this Customer Relationship Executive job.
  10. What makes this Customer Relationship Executive job a good opportunity?
    Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹17,000-₹20,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution, Hands on Experience with MMT, Hands on experience on TBO, Knowledge of Travel Destinations

Shift

Day

Contract Job

No

Salary

₹ 17000 - ₹ 20000

Regional Languages

Hindi

Contact Person

Nidhi Yadav

Interview Address

I thum, Tower B, Sector 62, Noida
Posted 9 days ago
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