Customer Relationship Executive

19,700 - 22,000 /month

Ather

Marathahalli, Bangalore

0 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

All Education levels

Females Only

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Customer Relationship Executive to join our team at Ather. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹19,700 - ₹22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Relationship Executive job

What skills and experience do you need for this Customer Relationship Executive job?
Ans : To apply for this Customer Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-7 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹19,500-₹22,000 per month in this Customer Relationship Executive position.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Marathahalli, Bangalore.
How many vacancies are there for this Customer Relationship Executive job?
Ans : There are 5 vacancies for this Customer Relationship Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-7 years of experience are eligible to apply for this Customer Relationship Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Relationship Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Relationship Executive position is Marathahalli, Bangalore.
Who is the right fit for this Customer Relationship Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 0-7 years of experience is the right fit for this Customer Relationship Executive job.
What makes this Customer Relationship Executive job a good opportunity?
Ans : This Customer Relationship Executive job is a good opportunity as it offers a salary between ₹19,500-₹22,000 per month. This is a Full Time job and has 5 openings.