We are looking for a Customer Relationship Executive to join our team at Apna Finserv. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹24,000 - ₹38,500 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Relationship Executive job
Can freshers or experienced candidates apply for this Customer Relationship Executive role?
Ans : Candidates who have All Education levels can apply for this Customer Relationship Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Executive job ranges between ₹24,000-₹38,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Singasandra, Bangalore.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Relationship Executive job?
Ans : As a Customer Relationship Executive, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Relationship Executive job is located in Singasandra, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along is ideal for this Customer Relationship Executive job.
Why should you apply for this Customer Relationship Executive job?
Ans : This Customer Relationship Executive job offers a salary between ₹24,000-₹38,500 per month. This is a Full Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
5
Benefits
Cab, Meal, Insurance, PF, Medical Benefits
Skills Required
Computer Knowledge
Shift
Day
Contract Job
No
Salary
₹ 24000 - ₹ 38500
Contact Person
Hr Team
Interview Address
Bangalore electronic City, Electronic City, Bangalore
A Naukri Group company
LoginHire Local Staff
24,000 - 38,500 /month
Apna Finserv
Singasandra, Bangalore
Freshers in Customer Support / TeleCaller
Full Time
