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Customer Relationship Associate

salary 20,000 - 91,000 /month*
company-logo
job companyVriddix
job location Powai, Mumbai
incentive₹16,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
50 Openings
इंसेंटिव्स शामिल
full_time फुल टाइम

आवश्यक स्किल्स

International Calling

जॉब हाइलाइट्स

sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab, Insurance, PF
star
PAN Card, Aadhar Card, Bank Account

जॉब डिस्क्रिप्शन

We are looking for a Customer Relationship Associate to join our team at Vriddix. The role offers ₹20,000 - ₹91,000 and involves managing customer calls, delivering outstanding customer service related to customer support. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Relationship Associate job

  1. Can freshers or experienced candidates apply for this Customer Relationship Associate role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Relationship Associate role.
  2. What salary is offered for this Customer Relationship Associate job?
    Ans : The salary for this Customer Relationship Associate job ranges between ₹20,000-₹91,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Associate job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Powai, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
  7. What does the role of Customer Relationship Associate involve?
    Ans : As a Customer Relationship Associate, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Relationship Associate job is located in Powai, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like International Calling along with 0-1 years of experience is ideal for this Customer Relationship Associate job.
  10. Why should you apply for this Customer Relationship Associate job?
    Ans : This Customer Relationship Associate job offers a salary between ₹20,000-₹91,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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अन्य डिटेल्स

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, PF, Insurance

Skills Required

International Calling

Shift

Night

Contract Job

No

Salary

₹ 20000 - ₹ 91000

Regional Languages

Hindi

English Proficiency

Yes

संपर्क व्यक्ति

HR Team

इंटरव्यू ऐड्रेस

thane, Thane (East), Mumbai
Posted 4 hours ago
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