jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Relationship Associate

salary 17,000 - 61,000 /month*
company-logo
job companyVriddix
job location Kandivali (East), Mumbai
incentive₹16,000 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Banking
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Associate to join our team at Vriddix. The role offers ₹17,000 - ₹61,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Relationship Associate job

  1. Can freshers or experienced candidates apply for this Customer Relationship Associate role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Relationship Associate role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹17,000-₹61,000 per month in this Customer Relationship Associate position.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Associate job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kandivali (East), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Relationship Associate, you will work on skills like Domestic Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Relationship Associate job is located in Kandivali (East), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Relationship Associate job.
  10. Why should you apply for this Customer Relationship Associate job?
    Ans : This Customer Relationship Associate job offers a salary between ₹17,000-₹61,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 17000 - ₹ 61000

English Proficiency

Yes

Contact Person

HR Team

Interview Address

malad west, Malad (West), Mumbai
Posted 19 hours ago
similar jobs

Apply to similar jobs

₹ 25,000 - 47,500 per month *
Hirexpert Solutions
Malad (East), Mumbai
Skills: Query Resolution, International Calling, Domestic Calling, Non-voice/Chat Process
Incentives included
50 Openings
₹ 20,000 - 65,000 per month
Campaignwala
Malad (West), Mumbai
0 - 6 years Experience in Customer Support / TeleCaller
New
90 Openings
₹ 20,000 - 65,000 per month
Campaignwala
Goregaon (East), Mumbai
0 - 6 years Experience in Customer Support / TeleCaller
New
90 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates