Customer Relationship Associate

15,000 - 26,000 /month*

Vodafone Idea Limited

Parvat Patia, Surat

₹4,000 incentives included

0 - 6 years Experience in Customer Support / TeleCaller

3 Openings

Incentives included

Full Time

Contract

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Telecom / ISP

Languages: Hindi, Gujarati

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Associate to join our team at Vodafone Idea Limited to handle customer calls, provide exceptional customer support and resolve queries related to Telecom / ISP. The role offers an attractive in-hand salary of ₹15000 - ₹23800 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Relationship Associate job

Can freshers or experienced candidates apply for this Customer Relationship Associate role?
Ans : Candidates who have a Graduate and above qualification with 0-6 years of experience can apply for this Customer Relationship Associate role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹26,000 per month in this Customer Relationship Associate position.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Parvat Patia, Surat.
How many vacancies are there for this Customer Relationship Associate job?
Ans : There are 3 vacancies for this Customer Relationship Associate role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-6 years of experience are eligible to apply for this Customer Relationship Associate role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Relationship Associate, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Relationship Associate position is Parvat Patia, Surat.
Who is the right fit for this Customer Relationship Associate job?
Ans : A candidate having skills like Computer Knowledge with 0-6 years of experience is the right fit for this Customer Relationship Associate job.
What makes this Customer Relationship Associate job a good opportunity?
Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹15,000-₹26,000 per month. This is a Full Time job and has 3 openings.