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Customer Relationship Associate

salary 15,000 - 26,000 /month*
company-logo
job companyVodafone Idea Limited
job location Parvat Patia, Surat
incentive₹4,000 incentives included
job experience0 - 6 years Experience in Customer Support / TeleCaller
3 Openings
Incentives included
full_time Full Time
contract Contract

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Telecom / ISP
sales
Languages: Hindi, Gujarati
qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Customer Relationship Associate to join our team at Vodafone Idea Limited to handle customer calls, provide exceptional customer support and resolve queries related to Telecom / ISP. The role offers an attractive in-hand salary of ₹15000 - ₹23800 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Relationship Associate job

  1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
    Ans: The candidate should be Graduate and above and above with 0 - 6 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹26000 per month + Incentives that depends on your interview. It's a Full Time job in Surat.
  3. How many working days are there for this Customer Relationship Associate job?
    Ans: This Customer Relationship Associate job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., Vodafone Idea Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Associate role?
    Ans: There is an immediate opening of 3 Customer Relationship Associate at Vodafone Idea Limited
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Relationship Associate job?
    Ans: This Customer Relationship Associate job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Computer Knowledge, Computer Knowledge

Shift

DAY

Contract Job

Yes

Salary

₹ 15000 - ₹ 26000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Ankita Joshi

Interview Address

Shop no 14 15 vi store shiv darshan complex aai mata road opp cross road hotel
Posted a day ago
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Job Hai > Jobs in Surat > Customer Support / TeleCaller Jobs in Surat > Customer Relationship Associate