Customer Support Executive

16,000 - 22,000 /month

Dolphy India Private Limited

Simada Gam, Surat

0 - 1 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2B Sales

Languages: Hindi, Gujarati

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

1. Role Summary

A Service Coordinator manages and organizes service-related activities.
Acts as a link between customers, technicians, and the service team.
Ensures service requests are handled efficiently and on time.

2. Main Responsibilities

Schedule and coordinate service appointments.
Assign service tasks to technicians or field staff.
Monitor service requests and ensure timely completion.
Communicate with customers about service updates and resolutions.
Maintain service records and documentation.
Handle customer queries and complaints professionally.

3. Key Skills Required

Good communication skills.
Strong organizational and coordination abilities.
Problem-solving skills.
Time management and multitasking ability.
Basic computer knowledge (Excel, Word , E- mail etc.)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹22,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Simada Gam, Surat.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 2 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Simada Gam, Surat.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹16,000-₹22,000 per month. This is a Full Time job and has 2 openings.