Customer Relationship Associate

25,000 - 30,000 /month

Victa Earlyjobs Technologies Private Limited

Hoodi, Bangalore

6 - 36 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Industry Type: Loan/ Credit Card

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are hiring for the position of Tele Collections Executive

Work Location: Bangalore (Bommanahalli)

Key Responsibilities:

Handle inbound and outbound collection calls for overdue Personal Loan and Business Loan accounts
Follow up with customers for pending EMI payments and ensure timely collections
Negotiate repayment plans and resolve payment-related concerns professionally
Maintain accurate customer interaction records and payment commitments in CRM systems
Coordinate with field collection teams and backend operations for account resolution
Ensure compliance with collection processes, company policies, and quality standards
Address customer queries, escalations, and disputes with empathy and professionalism
Achieve daily, weekly, and monthly collection targets

Eligibility Criteria:

6 months to 2 years of experience in Tele Collections, Collections, or Customer Service roles within the NBFC/BFSI industry
Excellent communication and convincing skills in English and Hindi
Regional language proficiency will be an added advantage
Strong negotiation and problem-solving abilities
Basic knowledge of CRM tools and MS Office
Graduate in any discipline
Age Limit: Below 30 years

Salary: Up to 3.5 LPA + Attractive Incentives

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

What are the eligibility criteria for this Customer Relationship Associate job?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience for this Customer Relationship Associate job offered by Victa Earlyjobs Technologies Private Limited in Hoodi, Bangalore.
What salary is offered for this Customer Relationship Associate job?
Ans : The salary for this Customer Relationship Associate job ranges between ₹25,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hoodi, Bangalore.
How many vacancies are there for this Customer Relationship Associate job?
Ans : There are 25 vacancies for this Customer Relationship Associate role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Relationship Associate position is Hoodi, Bangalore.
What makes this Customer Relationship Associate job a good opportunity?
Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 25 openings.