Customer Relationship Associate

10,000 - 10,500 /month

Trends

Konnagar, Kolkata

Freshers in Customer Support / TeleCaller

3 Openings

Full Time

Job Highlights

12th Pass and above

Males Only

6 days working | Day Shift

Job Description

We are looking for a Customer Relationship Associate to join our team at Trends. The role offers ₹10000 - ₹10500 and involves managing customer calls, delivering outstanding customer service related to Retail. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Relationship Associate job

Can freshers or experienced candidates apply for this Customer Relationship Associate role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Relationship Associate role.
What salary is offered for this Customer Relationship Associate job?
Ans : The salary for this Customer Relationship Associate job ranges between ₹10,000-₹10,500 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Konnagar, Kolkata.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Relationship Associate role. No prior experience is required.
Where is this job located?
Ans : This Customer Relationship Associate job is located in Konnagar, Kolkata.
Why should you apply for this Customer Relationship Associate job?
Ans : This Customer Relationship Associate job offers a salary between ₹10,000-₹10,500 per month. This is a Full Time opportunity and has 3 openings available.