Customer Relationship Associate

Job Title: CRM Executive

Job Description:
We are looking for a sincere and detail-oriented CRM Executive to manage customer interactions and support our operations. The role involves handling client communication, managing orders, coordinating with internal teams, and ensuring an excellent customer experience.

Key Responsibilities:

• Communicate with customers daily via calls to resolve queries and provide support (Fluent in English & Hindi).

• Manage incoming client orders across multiple platforms (phone, email, WhatsApp, Amazon, etc.) and handle the entire order-to-delivery process promptly.

• Coordinate with internal teams to ensure smooth order processing.

• Provide excellent customer service and issue resolution with regular client updates.

• Maintain and update customer data in Excel and ERP software.

• Follow up on payments and maintain accurate financial records in Excel.

• Collect customer feedback, manage repeat orders, and address concerns.

• Ensure a positive customer experience through clear and timely communication.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Relationship Associate job

1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18500 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., STUTI TRADING COMPANY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Associate role?
   Ans: There is an immediate opening of 5 Customer Relationship Associate at STUTI TRADING COMPANY
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job has Day Shift.