Customer Relationship Associate

18,500 - 32,500 /month

Rajdhani Recycling Private Limited

Pimpri Chinchwad, Pune

6 - 72 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: B2B Sales

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Customer Relationship Associate to join our team at Rajdhani Recycling Private Limited. The role offers ₹ 18,500 - ₹ 32,500 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Customer Relationship Associate job

What are the eligibility criteria for this Customer Relationship Associate job?
Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience for this Customer Relationship Associate job offered by Rajdhani Recycling Private Limited in Pimpri Chinchwad, Pune.
What salary is offered for this Customer Relationship Associate job?
Ans : The salary for this Customer Relationship Associate job ranges between ₹18,500-₹32,500 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pimpri Chinchwad, Pune.
How many vacancies are there for this Customer Relationship Associate job?
Ans : There is 1 vacancy for this Customer Relationship Associate role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Relationship Associate position is Pimpri Chinchwad, Pune.
What makes this Customer Relationship Associate job a good opportunity?
Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹18,500-₹32,500 per month. This is a Full Time job and has 1 openings.