Customer Relationship Associate

15,000 - 30,000 /month*

Pran Finserv Private Limited

Andheri (West), Mumbai

₹5,000 incentives included

6 - 36 months Experience in Customer Support / TeleCaller

Replies in 24hrs

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2C Sales

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Relationship Associate to join our team at Pran Finserv Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to B2C Sales. The role offers an attractive in-hand salary of ₹15000 - ₹30000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Relationship Associate job

What is the eligibility criteria to apply for this Customer Relationship Associate job?
Ans: The candidate should be Graduate and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Relationship Associate job?
Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., Pran Finserv Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Relationship Associate role?
Ans: There is an immediate opening of 5 Customer Relationship Associate at Pran Finserv Private Limited
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Relationship Associate job?
Ans: This Customer Relationship Associate job has Day Shift.