Customer Relationship Associate

We are looking for a Customer Relationship Associate to join our team at Phabalos Professionals Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Hospitality, Travel & Tourism. The role offers an attractive in-hand salary of ₹18,000 - ₹25,000 and opportunities for growth. AGE LIMIT 18 YEARS TO 30 YEARS.

Key Responsibilities:

• Handle customer calls professionally and efficiently.

• Address customer queries, resolve concerns and manage complaints.

• Keep records of customer interactions and follow up when required.

• Provide customers with accurate information to help resolve their issues.

• Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.