Customer Relationship Associate

We are looking for a dedicated and professional Customer Support Executive to join our team at Olive Chairs. The ideal candidate will be responsible for handling customer calls, providing exceptional support, and resolving queries related to our office chair products. This role offers an attractive in-hand salary and excellent opportunities for growth within the company.

Key Responsibilities:

• Handle incoming and outgoing customer calls professionally and efficiently.

• Address customer queries, resolve concerns, and manage complaints in a timely manner.

• Make first connect calls to customers and take product reviews after delivery.

• Maintain accurate records of customer interactions and follow up whenever required.

• Provide customers with correct and helpful information regarding product usage and warranty.

• Meet performance targets and coordinate with internal teams to handle complex cases.

Job Requirements:

• Minimum qualification: 12th Pass / Graduate (as per your requirement—feel free to adjust).

• Experience: 0–2 years in customer support or a similar role (freshers can also apply).

• Must be comfortable working 6 days a week.

• Shift Timing: Morning 9:30 AM to 6:30 PM.

• Strong communication skills and the ability to handle customer issues patiently and professionally.

• Basic computer knowledge and ability to maintain records.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Relationship Associate job

1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹13000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., Marziya Innovation Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Associate role?
   Ans: There is an immediate opening of 2 Customer Relationship Associate at Marziya Innovation Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job has Day Shift.