Customer Relationship Associate

Positions

As a Customer Relationship Executive, you will be responsible for managing relationships with existing clients, ensuring excellent customer service, and promoting the company’s dental product offerings. You will play a key role in maintaining long-term relationships with dental professionals, distributors, and other stakeholders, ensuring their satisfaction with products and services, and supporting the sales team in achieving targets.

Roles & Responsibilities: -

· Good Command in telephonic Communication with Fluent English and a, customer service experience.

· To look after the whole gamut of CRM function. She will be responsible for post- sales activities.

· Developing harmonious relation with customers.

· Acts as a single point of contact for clients right from design confirmation until handing over.

· Handling Customer Interaction via e-mails, phone calls.

· Maintaining the track sheet. Updating the project status on a regular basis

· Implementation of the process laid down for dealing with customers, ensuring timely response

· to all their queries in a transparent manner.

· Resolving customer complaints quickly and efficiently. Keeping customers updated on the project status.

Education and Experience: -

· The candidate should possess excellent verbal and written communication skills.

· The ideal candidate should be ready to accept challenges and possess excellent interpersonal skills and the ability to multi-task.

· Experience required Minimum 6month

· Experience in Customer service handling Inbound calls

Interested candidates can send cv on manali.sapre@illusiondental.com or call on +91 8657017304.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Relationship Associate job

1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
   Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., Illusion Dental Laboratory.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Relationship Associate role?
   Ans: There is an immediate opening of 20 Customer Relationship Associate at Illusion Dental Laboratory
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Relationship Associate job?
   Ans: This Customer Relationship Associate job has Rotational Shift.