Customer Relationship Associate

20,000 - 40,000 /month*

Icl Fincorp Limited

Padmanabhanagar, Bangalore

₹5,000 incentives included

Freshers in Customer Support / TeleCaller

40 Openings

Incentives included

Full Time

Contract

Job Highlights

Industry Type: Banking

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Relationship Associate to join our team at Icl Fincorp Limited. The role offers ₹20000 - ₹40000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Relationship Associate job

Can freshers or experienced candidates apply for this Customer Relationship Associate role?
Ans : Candidates who have a Graduate and above qualification can apply for this Customer Relationship Associate role.
What salary is offered for this Customer Relationship Associate job?
Ans : The salary for this Customer Relationship Associate job ranges between ₹20,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Padmanabhanagar, Bangalore.
How many openings are available for this position?
Ans : There are 40 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Relationship Associate job is located in Padmanabhanagar, Bangalore.
Why should you apply for this Customer Relationship Associate job?
Ans : This Customer Relationship Associate job offers a salary between ₹20,000-₹40,000 per month. This is a Full Time opportunity and has 40 openings available.