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Customer Relationship Associate

salary 16,000 - 23,000 /month
company-logo
job companyFast And Direct Services
job location Bhayander (West), Mumbai
job experienceFreshers in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a Customer Relationship Associate to join our team at Fast And Direct Services to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹16,000 - ₹23,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Relationship Associate job

  1. What skills and experience do you need for this Customer Relationship Associate job?
    Ans : To apply for this Customer Relationship Associate job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along.
  2. What salary is offered for this Customer Relationship Associate job?
    Ans : The salary for this Customer Relationship Associate job ranges between ₹16,000-₹23,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Relationship Associate job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bhayander (West), Mumbai.
  5. How many vacancies are there for this Customer Relationship Associate job?
    Ans : There are 10 vacancies for this Customer Relationship Associate role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
  7. What does the role of Customer Relationship Associate involve?
    Ans : As a Customer Relationship Associate, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Relationship Associate position is Bhayander (West), Mumbai.
  9. Who is the right fit for this Customer Relationship Associate job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution is the right fit for this Customer Relationship Associate job.
  10. What makes this Customer Relationship Associate job a good opportunity?
    Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹16,000-₹23,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 23000

Contact Person

Pooja
Posted 7 hours ago
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