Job Summary:
We are looking for a Customer Relationship Associate to manage customer interactions, resolve queries, and build strong client relationships. The role focuses on ensuring customer satisfaction and delivering excellent service.
Key Responsibilities:
Handle customer inquiries and resolve concerns promptly.
Maintain customer records and provide regular follow-ups.
Build and maintain positive customer relationships.
Coordinate with internal teams to ensure timely support.
Requirements:
6–1 year of experience in customer service, client servicing, or a related role.
Strong communication and interpersonal skills.
Basic computer proficiency.
Customer-focused and problem-solving mindset.