jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Relationship Associate

salary 19,000 - 25,000 /month
company-logo
job companyAdekon Management Private Limited
job location Nimta, Kolkata
job experienceFreshers in Customer Support / TeleCaller
16 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi, Bengali
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF
star
Internet Connection, PAN Card
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Customer Relationship Associate to join our team at Adekon Management Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹19000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Relationship Associate job

  1. What is the eligibility criteria to apply for this Customer Relationship Associate job?
    Ans: The candidate should be 12th Pass and above and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹19000 - ₹25000 per month that depends on your interview. It's a Full Time job in Kolkata.
  3. How many working days are there for this Customer Relationship Associate job?
    Ans: This Customer Relationship Associate job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Relationship Associate job?
    Ans: No, there is no fee applicable for applying this Customer Relationship Associate job and during the employment with the company, i.e., Adekon Management Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Relationship Associate role?
    Ans: There is an immediate opening of 16 Customer Relationship Associate at Adekon Management Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Relationship Associate job?
    Ans: This Customer Relationship Associate job has Day Shift.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 19000 - ₹ 25000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

HR Sahil

Interview Address

Dum Dum
Posted 2 days ago
similar jobs

Apply to similar jobs

BPO Telecaller

arrow
₹ 25,000 - 35,000 per month
Shubham Enterprises
Work from home
0 - 6 months Experience in Customer Support / TeleCaller
New
50 Openings

Customer Care Executive

arrow
₹ 35,000 - 40,000 per month
Veena Consultancy Services
Work from home
Skills: Query Resolution, Computer Knowledge, Non-voice/Chat Process, Domestic Calling
New
50 Openings
High DemandHigh Demand

Insurance Advisor

arrow
₹ 25,000 - 35,000 per month
Axis Max Life Insurance Limited
Work from home
Freshers in Customer Support / TeleCaller
25 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Kolkata > Customer Support / TeleCaller Jobs in Kolkata > Customer Relationship Associate