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Customer Experience Executive

salary 20,000 - 23,000 /month
company-logo
job companyOnjob Group
job location Marathahalli, Bangalore
job experience1 - 3 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Automobile
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Experience Executive to join our team at Onjob Group to handle customer calls, provide exceptional customer support and resolve queries related to Automobile. The role offers an attractive in-hand salary of ₹20,000 - ₹23,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 1 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Experience Executive job

  1. What qualifications and experience are required for this Customer Experience Executive position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience and skills like Computer Knowledge, Domestic Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Experience Executive job ranges between ₹20,000-₹23,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Experience Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Marathahalli, Bangalore.
  5. How many vacancies are there for this Customer Experience Executive job?
    Ans : There are 2 vacancies for this Customer Experience Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Experience Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Experience Executive job?
    Ans : As a Customer Experience Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Experience Executive position is Marathahalli, Bangalore.
  9. Who is the right fit for this Customer Experience Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-3 years of experience is the right fit for this Customer Experience Executive job.
  10. What makes this Customer Experience Executive job a good opportunity?
    Ans : This Customer Experience Executive job is a good opportunity as it offers a salary between ₹20,000-₹23,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 23000

Contact Person

Kiran Kumar R

Interview Address

Tata Motors Kropex Hosa Road Bangalore, Singasandra, Bangalore
Posted 9 hours ago
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