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Customer Experience Executive

salary 20,000 - 22,000 /month
company-logo
job companyOnjob Group
job location Marathahalli, Bangalore
job experience6 - 36 months Experience in Customer Support / TeleCaller
4 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Automobile
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
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Job Description

We are looking for a Customer Experience Executive to join our team at Onjob Group to handle customer calls, provide exceptional customer support and resolve queries related to Automobile. The role offers an attractive in-hand salary of ₹20,000 - ₹22,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Experience Executive job

  1. What skills and experience do you need for this Customer Experience Executive job?
    Ans : To apply for this Customer Experience Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Experience Executive job ranges between ₹20,000-₹22,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Experience Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Marathahalli, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 4 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-3 years of experience can apply for this Customer Experience Executive job. Only female candidates can apply.
  7. What are the key responsibilities of this Customer Experience Executive job?
    Ans : As a Customer Experience Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Experience Executive job is located in Marathahalli, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience is ideal for this Customer Experience Executive job.
  10. Why should you apply for this Customer Experience Executive job?
    Ans : This Customer Experience Executive job offers a salary between ₹20,000-₹22,000 per month. This is a Full Time opportunity and has 4 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Medical Benefits, PF, Insurance

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 22000

Contact Person

Kiran Kumar R

Interview Address

tata motors kropex hosa road, Hosa Road, Bangalore
Posted 13 hours ago

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