Customer Experience Executive

12,000 - 23,000 /month*

Kotak Mahindra Life Insurance Company Limited

Dum Dum, Kolkata

₹6,000 incentives included

Freshers in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Experience Executive to join our team at Kotak Mahindra Life Insurance Company Limited to handle customer calls, provide exceptional customer support and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹ 12,000 - ₹ 23,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Experience Executive job

Can freshers or experienced candidates apply for this Customer Experience Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Experience Executive role.
What salary is offered for this Customer Experience Executive job?
Ans : The salary for this Customer Experience Executive job ranges between ₹12,000-₹23,000 per month.
What shift and timings does this job follow?
Ans : This Customer Experience Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Dum Dum, Kolkata.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Experience Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Experience Executive job is located in Dum Dum, Kolkata.
Why should you apply for this Customer Experience Executive job?
Ans : This Customer Experience Executive job offers a salary between ₹12,000-₹23,000 per month. This is a Full Time opportunity and has 5 openings available.