Customer Experience Executive

10,000 - 12,000 /month

Call4career

Park Street, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Customer Experience Executive to join our team at Call4career to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹10,000 - ₹12,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Experience Executive job

Can freshers or experienced candidates apply for this Customer Experience Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Experience Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Experience Executive job ranges between ₹10,000-₹12,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Experience Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Park Street, Kolkata.
How many vacancies are there for this Customer Experience Executive job?
Ans : There are 50 vacancies for this Customer Experience Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Experience Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Experience Executive position is Park Street, Kolkata.
What makes this Customer Experience Executive job a good opportunity?
Ans : This Customer Experience Executive job is a good opportunity as it offers a salary between ₹10,000-₹12,000 per month. This is a Full Time job and has 50 openings.