Customer Care Service

10,000 - 40,000 /month*

Syspro Retail Solution

Work from home

₹10,000 incentives included

6+ months Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Work From Home

Full Time

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi, Tamil

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Service to join our team at Syspro Retail Solution. The role offers ₹10,000 - ₹40,000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Service job

What are the eligibility criteria for this Customer Care Service job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Customer Care Service job offered by Syspro Retail Solution in Mattuthavani, Madurai.
What salary is offered for this Customer Care Service job?
Ans : The salary for this Customer Care Service job ranges between ₹10,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 1-7 years of experience can apply for this Customer Care Service job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Care Service job is located in Mattuthavani, Madurai.
Why should you apply for this Customer Care Service job?
Ans : This Customer Care Service job offers a salary between ₹10,000-₹40,000 per month. This is a Full Time opportunity and has 2 openings available.