We are looking for a Customer Care Service to join our team at Swiggy Blinkit. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,101 - ₹38,500 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.
Other Details
It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Customer Care Service job
Can freshers or experienced candidates apply for this Customer Care Service role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Care Service role.
What salary is offered for this Customer Care Service job?
Ans : The salary for this Customer Care Service job ranges between ₹18,000-₹38,500 per month.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 47 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Care Service job. Only male candidates can apply.
Where is this job located?
Ans : This Customer Care Service job is located in Kalavad Road, Rajkot.
Why should you apply for this Customer Care Service job?
Ans : This Customer Care Service job offers a salary between ₹18,000-₹38,500 per month. This is a Both opportunity and has 47 openings available.