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Customer Care Service

salary 15,000 - 23,000 /month
company-logo
job companyStaff India Consultancy
job location Gorwa, Vadodara
job experience0 - 4 years Experience in Customer Support / TeleCaller
50 Openings
full_time फुल टाइम

आवश्यक स्किल्स

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

जॉब हाइलाइट्स

sales
Industry Type: Banking
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Insurance, PF

जॉब डिस्क्रिप्शन

We are looking for a Customer Care Service to join our team at Staff India Consultancy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹15,000 - ₹23,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Service job

  1. What skills and experience do you need for this Customer Care Service job?
    Ans : To apply for this Customer Care Service job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-4 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹23,000 per month in this Customer Care Service position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Gorwa, Vadodara.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Service job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Service, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Care Service job is located in Gorwa, Vadodara.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-4 years of experience is ideal for this Customer Care Service job.
  10. Why should you apply for this Customer Care Service job?
    Ans : This Customer Care Service job offers a salary between ₹15,000-₹23,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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अन्य डिटेल्स

Incentives

No

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution, International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 23000

English Proficiency

Yes

संपर्क व्यक्ति

Team HR
Posted 4 hours ago
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