Customer Care Service

12,000 - 15,000 /month

Ssons Agro Foods Private Limited

Field job

Sector-18 Vashi, Mumbai

6 - 12 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Aadhar Card, Bank Account, PAN Card

Job Description

We are looking for a Customer Care Service to join our team at Ssons Agro Foods Private Limited. The role offers ₹12000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to Business Service Provider. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Service job

What qualifications and experience are required for this Customer Care Service position?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Service job ranges between ₹12,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-18 Vashi, Mumbai.
How many vacancies are there for this Customer Care Service job?
Ans : There are 5 vacancies for this Customer Care Service role.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Sector-18 Vashi, Mumbai.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 5 openings.